Contact Us

Please take a quick look at our FAQ below—it may have just what you need. We also have a helpful collection of tutorials you can find here. If those resources don’t help, please get in touch with us. We'll be happy to help. Here is our email and you can also chat with us in the app.

FAQs

Ugh. This one hurts. Quantify exports mutiple files at once and Dropbox does not like that—without direct integration with their API. It's something we're looking into since our whole video workflow is built on Dropbox. As far as other cloud storage solutions, we have tested Google Drive and it's working well for multiple file uploads from Quantify.
Yes. Using Quantify in the field, we saw that ratings created more of a heat map of an event than an exact, second-by-second account. That heat map is what gives us the advantage in the editing process. Rating in Quantify is a bit like learning to play an instrument—a very easy instrument.

On your iPhone, launch the Settings app. Tap iTunes and App Stores. Tap your Apple ID. Tap View Apple ID. You might need to sign in. Under Subscriptions, tap Manage.

If you don't see a Quantify subscription and are still being charged, make sure that you're signed in with the correct Apple ID.

Refer to Apple's support article View, change, or cancel your subscriptions for further information.

Scheduled:

  • An audio playback indicator
  • Final Cut X compatible XML files

Possible (if you would like to see any of these features please let us know):

  • The ability to change the rating number of a segment in the playback screen.
  • The ability to add notes to segments in the playback screen.
  • Logic X compatible XML files
We're chipping away at adding a Bluetooth remote to Quantify to allow run-and-gun shooters a way to rate shots in the field.

For pre-interviews (phone) and live interviews we use 0 to indicate production talk. This includes when we are asking questions. When our interviewee begins to speak, we rate that a 1. As we hit a point of interest, we move to a 2 rating. If our interviewee says something profound or something that we know will make it in the edit, we rate that as a 3. At the end of the interview, we usually export the audio, JSON, and the FCP XML via AirDrop to our Macs. From there, we either use the audio to sync up with the footage using Red Giant's Plural Eyes and then import the XML and line it up, or we skip the audio sync and import the XML and use the audio chime or the slate to sync it with the footage.
When we're not using Quantify for production we use it on client calls or any other important meeting that we want to be able to quickly review. Students use Quantify to highlight the key points in lectures. Podcasters can use Quantify to rate sections for editing or use it to flag moments that may need to be cut—for example, if a guest swears and they are trying to avoid an explicit rating. Physical therapists, such as the one for the US Surf Team, use Quantify to tag moments in workouts that are being filmed to review with athletes.
Quantify is a niche app designed to delight a core user base of producers to whom time means money. Professionals expect little to no down time and excellent support. To accommodate this and future development, we need to charge a sustainable price. A price we feel confident we will save you the first time you use the app in production.